Business Analyst. I learn how a business really runs, then turn it into clear reports, simpler processes and, when it helps, the software that fixes the problem.
I've worked inside hotel operations, reporting with SAP and Power BI. I hold an M.S. in Computer Science and I'm pursuing a Doctor of Business Administration at Westcliff University. I also design and build hotel software for The Neural Horn.
Portfolio: milan.us · CV: milan.us/cv · LinkedIn: milanpatel72 · X: @milanpatel72 · Email: me@milan.us
Every project here has a live demo and a case study. Each one says what was tested, on what data, and what isn't proven yet.
| Project | What it does | Result | Links |
|---|---|---|---|
| Circa | Ask a patient's chart a question. Every sentence of the answer cites its source record. | 97.8% correct on 1,681 held-out questions, vs 66.1% for search-based retrieval | demo · case |
| Countersign | Real-time card fraud scoring that explains every decline. | 88% of fraud caught reviewing 0.5% of payments, vs 44% for rules | demo · case |
| 4th | Live NBA scores with each team's chance to win, every play. | Calibrated on a season it never saw; 23 games a wrong call may have decided | live · case |
| Driftless | Raft consensus in Go, checked by a simulator that tries to break it. | 2,000 runs, 43,410 injected faults, zero broken invariants; every planted bug caught | demo · case |
| Mender | A code-repair agent with a benchmark that catches cheating. | Real fixes solve 13/13; a scripted cheater scores 0/13 | demo · case |
| Hark | Live captions on your device that learn your voice from your corrections. | Misses on corrected names 18/22 → 13/22, accuracy never worse | demo · case |
Products (code private): Caelis, ID scanning that fills the hotel booking form in about 3 seconds · Takeover, a 124-item playbook and toolset for hotel ownership changes · MindBridge AI, research on early signs of depression and anxiety in everyday conversation.
- Business analysis: requirements gathering, process mapping (BPMN, Visio), gap analysis, BRD / FRD, requirements traceability, Agile / Scrum, JIRA & Confluence
- Data & BI: SAP, Power BI (KPI & dashboard design), Tableau, SQL, Excel, Python (pandas, NumPy), statistics & model evaluation, FHIR healthcare data
- Software: TypeScript, React & Next.js, Node.js, Go, Swift, Supabase, Cloudflare, AWS
- AI/ML: PyTorch, scikit-learn, fine-tuned LLMs, NLP, RAG & evals, on-device speech recognition
Open to Business Analyst roles. If your team needs someone who can map a messy process and make it measurable, say hi: me@milan.us